System Notifications

An overview of all of the notifications that Snipe-IT sends

The primary notification methods in Snipe-IT are email notifications and Slack notifications. Most of the notifications can be turned on or off based on particular settings, but we thought it might be helpful to lay out all of the possible notifications the system generates.

Slack notifications will naturally only be sent if you have your Slack details added in Admin Settings > Slack.

Notification	Type	User/Admin	Triggered By
New user welcome	email	user	Option on user creation/import
Password reset	email	user	Clicking on the forgotten password link
Checkin/Checkout	email, slack	user, admin	Set at the item category level
Require acceptance	email	user	Admin Settings > General
Expected checkin	email	user, admin	php artisan snipeit:expected-checkin
Item expiration	email	admin	php artisan snipeit:expiring-alerts
Low inventory alerts	email	admin	php artisan snipeit:inventory-alerts
Audit	slack	admin	Auditing an asset
Audit Due / Overdue	email	admin	php artisan snipeit:upcoming-audits
Asset requested	email, slack	admin	User requests an asset or asset model
Asset request canceled	email, slack	admin	User cancels a request for an asset or asset model
Slack test	slack	admin	Click on the Test Slack button in Settings
Test email	email	admin	Click on the Test Email button in Settings

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New User Welcome Email

Please note that the New User Welcome email cannot be resent after the user is created, as passwords are stored in a one-way hash. Since we cannot decrypt them, we cannot send a user their password after they've been created. The user can use the Forgotten Password link to reset their password instead.